Dear Author

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Yes, you submitted work before we switched to our online submission manager system. We read it---actually four times, which is what we do with every submission---and we e-mailed our response.

We're sorry you didn't receive our response. Sometimes this happens. Many ISPs have recently adopted spam-blocking measures that, for whatever reason, may have blocked our message. Sometimes individual users have chosen more aggressive spam-blocking measures, resulting in, for whatever reason, our messages ending up in the "Bulk Mail" or "Spam" folder.

We suspect, too, that someone else, unrelated to us, also with the same hosting provider we used, was sending out a lot of e-mail, resulting in IP blacklisting and subsequent e-mail blocking.

Once we suspected this, we changed hosting providers and e-mail protocols.

We have tried.

We switched to the online system precisely to avoid the current situation.

And we have tried to e-mail you on several occasions, but we can't always tell when an e-mail is blocked.

Please accept our apologies. We treated your submission well.

You probably won't receive this e-mail message either, but please know it wasn't because of what we did or did not do.

We do value every author and every author's work, and we hope you'll try us again.

Sincerely,

The Editors

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1 Comment

Thanks for the information, better yet change your hosting providers and email protocols for this instance to get away with those burden in your part.

Carmela lee from Façons de divorcer 

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